Orascom Telecom

In a first for Lebanon’s telecommunications sector, Alfa, the country’s leading mobile operator managed by Orascom TMT, has embarked on another digital transformation process in partnership with Oracle whereby the operator has deployed the Exadata solutions within its systems. As part of this deployment, Alfa will be able to improve its customer experience, performance and scalability, lower operating expenses and improve sustainability by reducing the amount of energy and space required.

Alfa, managed by Orascom Telecom informs its subscribers in Keserwan, Byblos and North Lebanon that a malfunction that occurred on the Ogero fiber optics network, which feeds the Alfa network, has caused a slowdown in the internet services in these areas.

Alfa is closely coordinating with the Ministry of Telecommunications (MoT) and Ogero on this matter

Alfa, managed by Orascom Telecom, would like to warn its subscribers of the circulation of fraudulent messages via Viber and similar messaging platforms. These messages, which falsely claim to come from Alfa or from its Chairman and CEO, Mr. Marwan Hayek, claiming to offer the chance to those who dial an international telephone number included in the message to win various prizes on the occasion of the company’s 16^th anniversary. The fraud’s victims are then told to visit the company’s headquarters to collect their reward.

تنبّه شركة ألفا، بإدارة أوراسكوم للإتصالات، مشتركيها الى أنه يتم التداول برسائل قصيرة احتيالية عبر تطبيقات التواصل الإجتماعي كالـ "فايبر" وغيرها ، تدّعي زوراً أنها صادرة عن رئيس مجلس إدارة الشركة ومديرها العام المهندس مروان الحايك، بحيث تدعو هذه الرسائل المشتركين إلى الإتصال برقم دولي مرفق بها للفوز بجوائز مختلفة لمناسبة عيد الشركة السادس عشر، وتدعوهم الى زيارة مقر الشركة للحصول على هديتهم.

Alfa, managed by Orascom Telecom, launched two new postpaid bundles: Start-Up, which cuts the current postpaid rates by 47%, and VIP, which cuts current rates by 53%.

As part of the Alfa 4-Life CSR program

Alfa CEO and Chairman Marwan Hayek welcomed in his office President of the first Green building NGO “ G “, Nader Al Nakib with a delegation from the association which organized the Earth hour initiative –Lebanon.

Alfa, managed by Orascom Telecom, took part in this global initiative aiming to highlight the threat posed by climate change, as the official telecom sponsor of Earth Hour in Lebanon.