Alfa

In a first for Lebanon’s telecommunications sector, Alfa, the country’s leading mobile operator managed by Orascom TMT, has embarked on another digital transformation process in partnership with Oracle whereby the operator has deployed the Exadata solutions within its systems. As part of this deployment, Alfa will be able to improve its customer experience, performance and scalability, lower operating expenses and improve sustainability by reducing the amount of energy and space required.

Alfa, managed by Orascom Telecom informs its subscribers in Keserwan, Byblos and North Lebanon that a malfunction that occurred on the Ogero fiber optics network, which feeds the Alfa network, has caused a slowdown in the internet services in these areas.

Alfa is closely coordinating with the Ministry of Telecommunications (MoT) and Ogero on this matter

Alfa, managed by Orascom Telecom, would like to warn its subscribers of the circulation of fraudulent messages via Viber and similar messaging platforms. These messages, which falsely claim to come from Alfa or from its Chairman and CEO, Mr. Marwan Hayek, claiming to offer the chance to those who dial an international telephone number included in the message to win various prizes on the occasion of the company’s 16^th anniversary. The fraud’s victims are then told to visit the company’s headquarters to collect their reward.

تنبّه شركة ألفا، بإدارة أوراسكوم للإتصالات، مشتركيها الى أنه يتم التداول برسائل قصيرة احتيالية عبر تطبيقات التواصل الإجتماعي كالـ "فايبر" وغيرها ، تدّعي زوراً أنها صادرة عن رئيس مجلس إدارة الشركة ومديرها العام المهندس مروان الحايك، بحيث تدعو هذه الرسائل المشتركين إلى الإتصال برقم دولي مرفق بها للفوز بجوائز مختلفة لمناسبة عيد الشركة السادس عشر، وتدعوهم الى زيارة مقر الشركة للحصول على هديتهم.

In support of Lebanese apples and apples farmers, Alfa, managed by Orascom Telecom, launched the “Merchandising our Products is our Responsibility” Campaign in all Alfa Stores. The campaign will run for a week during which apples will be distributed to all Alfa customers visiting any of the 9 Alfa store branches across Lebanon during working hours.

This step comes as a first phase of a comprehensive campaign Alfa will gradually announce.

Alfa, managed by Orascom Telecom, launched two new postpaid bundles: Start-Up, which cuts the current postpaid rates by 47%, and VIP, which cuts current rates by 53%.

Alfa CEO and Chairman Marwan Hayek held a press conference this afternoon at the new company headquarters to announce the launch of two new postpaid bundles offering discounts of up to 53%, in addition to a drop in Internet bundle rates, in cooperation with the Ministry of Telecommunications and in line with the Minister’s gradual rate decrease strategy.

First, Hayek welcomed the media at Alfa’s new headquarters in Parallel Towers and thanked them for their constant follow-up of the company.