The Abu Dhabi Smart Solutions and Services Authority (ADSSSA) formally launched its ‘Abu Dhabi Government Digital Payment platform’ (ADPay) at GITEX Technology Week 2018, which was recently held in Dubai.
Centre is first in the emirate to receive certification in recognition of providing excellence in customer service and ensuring customer happiness
Abu Dhabi Smart Solutions and Services Authority (ADSSSA) celebrated Emirati Women’s Day 2018 under the theme ‘Women on the Course of Zayed’, in the presence of women employees of the authority headed by H.E Dr.
The Abu Dhabi Government Contact Centre has handled more than 900,000 calls this year, and its employees have successfully completed more than three million procedures that involve managing cases in the system, achieving 88 per cent of customer satisfaction.
Abu Dhabi’s Government entities look to cooperate & coordinate for the new journeys
Abu Dhabi Smart Solutions and Services Authority (ADSSSA) announced plans to launch five new customer journeys by end of 2018, following the launch of its pioneering initiative TAMM, the Abu Dhabi government services solutions through an integrated journey focused approach and deliver integrated and personalized customer experiences.
ADSSSA announces the ‘Smart Geospatial Contact Center’ project the first of its kind in the world
Qualitative step aimed at enhancing emirate's business environment and enrich customer's experience
In line with efforts to reinforce Abu Dhabi's position in excellence government performance
